Real, friendly tech support
HP SmartFriend
Tired of calling your relatives for tech support? Get simple answers to all your tech questions for any device or brand with your on-call, personal IT expert.
Starting at $29.99/month
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Real people. Real answers. Really.
No problem too small, no issue too big
If you have a question, we have an answer. Quickly connect to a real person who can help you with any tech difficulties on any device or brand.
Get the help you need, when you need it
Help is a phone call away, any time of the day1. Whether you are an early bird or night owl, there’s an IT friend ready to help and explain everything you need.
Plans and Pricing
Need help finding the right subscription for you?
A virtual agent is available to assist you 24/7. Questions?
Call us at
+1 888 408 8923
What we can help you with
Troubleshooting internet connection, poor browsing speed, and other Wi-Fi or networking issues
Setting up and syncing PCs and other devices, like printers, monitors, and other accessories.
Help navigate updates on your devices and the changes that come with them.
Help fixing program crashes, improving device speeds, and removing viruses, pop-ups, and more.
Create backups of your files to help prevent data loss due to crashes, accidental deletions, etc.
Set up email, resolve mailbox issues, and help protect from scams and phishing attempts.
How HP SmartFriend makes tech support quick and easy
Purchase
Choose what plan works best for you or your family.
Call us 24/7
Give us a call anytime at the number in your confirmation email.
Ask us any tech question
Ask your SmartFriend any question about any device — from any brand, HP or not. We’ve got your back.
Get answers in real-time
Get guided help over the phone, or just sit back, relax, and watch us fix your problem with secured remote access.
- Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
- This is a recurring monthly subscription. Unless the subscription is cancelled, every 30 days the payment method (credit/debit card) will automatically be charged. To avoid being charged for the following month, cancellations must be submitted at least 2 business days prior to the start of your next billing cycle. Call +1 888 408 8923 to cancel the service. See complete terms of service here.
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